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Field Service Engineer (m/f) 

Welcome to the EOS team! Discover the unlimited opportunities that our working environment offers in all things concerning additive manufacturing. Stir up international markets as a part of an independent family business.


  • Installation of equipment at customer's facility to ensure full functionality according to EOS specifications
  • Provide basic training to new and existing EOS customers
  • Provide on-site technical assistance to help troubleshoot and repair equipment
  • Provide Technical Support remotely for EOS customer install base
  • Performs Preventive Maintenance procedures within the scheduled time
  • Completes and submits all service documentation accurately and completely following EOS procedures and guidelines
  • Cooperation in projects such as training, documentation and exhibition installations
  • Work closely with 2nd Level Support to ensure local install base is maintained to company standards
  • Communicate and maintain service records and field service reports
  • Management of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets
  • Intensive travelling and field service within the patch of Shanghai and round


  • Certified technician or engineer in electrical and mechanical engineering
  • 1-3 years' experience in servicing high-quality investment goods
  • IT knowledge (PC, MS-Windows, Networks, MS-Office)
  • Basic knowledge in pneumatics and CAD
  • Ability to work independently
  • Ability to deal with stress
  • Flexibility, adaptability and cost consciousness
  • Aim oriented work
  • Team spirit, good communication abilities
  • Good manners
  • Willingness to travel on a global scale
  • Good English communication skills, including handling problem situations with customers
  • High degree of cultural awareness

With about 1.200 employees in 12 locations worldwide, EOS is the development and production partner of choice for industry in Europe, America and Asia. We aim to extend our technological lead and thus further strengthen our market position. We are looking for dedicated individuals passionate about this technology who will pursue these goals with us and who are able to respond to new challenges flexibly. We offer exciting career prospects and an attractive benefit package.

You are the ideal candidate for our team if you really want to make a difference and strive for personal advancement. Can you use autonomy and a creative environment to make your ideas come true? Then do not hesitate to send your application in English which should state your earliest possible starting date and your salary expectations. If you have any questions, please contact Vicky Yang via Mail: Vicky.Yang@eos.info.

Open since: April, 18th 2019