Save time and money with EOS Remote Services. Our trained EOS Global Service experts are at your side, literally just a mouse click away. The remote support is shortening unplanned system downtimes and enables a secure way to perform initial diagnostics and having malfunctions fixed quickly and safely. The TÜV IT-certified and secure EOSYSTEM RemoteService Solution enables direct system analysis on the basis of a certified and encrypted VPN connection initiated by you
Our solution is TÜViT Trusted Product certified with secure VPN connection, SSL encryption and communication via a central server located in a DMZ (DeMilitarizedZone)—and made in Germany.
You are always in the driver seat: Connection to your system is only possible if you initiate it. Once the work is done the remote session is closed. Afterwards, there is no way for EOS to re-connect with the system—only if you launch a new remote service request. So, you don’t need to be concerned simply benefit from your EOS service expert directly at your side.