Complete Additive Manufacturing Services Ecosystem
Beyond Support for 3D Printers — Your Gateway to Production Excellence
At EOS, additive manufacturing services mean more than basic customer service or troubleshooting. We deliver a complete ecosystem for advanced manufacturing that connects expert technicians, secure digital solutions, the myEOS customer portal, and flexible financing — so you can move from your first prototypes to full-scale production with confidence.
The result: performance without worry. With EOS, your 3D printers run at their best, your team gains expert guidance in the additive manufacturing process, and your business scales without unnecessary risks. Whether you’re working with metal or polymers, EOS helps you create reliable, repeatable results.
The EOS Difference: Why Services Matter
Services That Deliver More to Manufacturers Than Support
Investing in additive manufacturing technology is a major commitment. These systems enable companies to take a leading role in digital manufacturing and successfully apply 3D printing technologies. With the right partner, they can confidently adopt this technology with the necessary expertise, and benefit from long-term value retention, robust system performance, and transformative benefits for the supply chain.
EOS addresses these challenges with an interconnected ecosystem of tailored solutions that unlock exponential value.
Our technicians let you navigate the field of additive manufacturing with confidence. Their job is not done after the initial installation of your 3D printer. They stay connected to you and your production setup, ensuring faster problem resolution and continuous optimization. Every service is designed to protect your intellectual property, secure your production data, and maximize uptime. That way, you can focus on scaling your product development pipeline and delivering 3D-printed parts to market.
With EOS, we always focus on your success.
Quality Performance Through Validated Production Integration
In industries with the highest quality demands — such as aerospace, medical, or automotive — quality assurance is everything. Functional prototypes and production-ready parts must often pass external certification before release. Yet many manufacturers require AM-specific expertise to build robust processes that meet those requirements.
EOS offers structured qualification support, including Factory Acceptance Testing (FAT) and Installation Qualification (IQ). This ensures the specific 3D printer system and process step is fully documented, certified, and production-ready.
By combining validation with a broader services ecosystem, EOS helps you move seamlessly from rapid 3D modeling to certified production of functional prototypes and end-use parts. The result: faster ramp-up, higher first-time yield, and confidence during every external audit.
Peace of Mind Through Comprehensive Coverage
Services for 3D Printers That Protect Your Investment and Maximize Availability
Every hour of downtime impacts product development schedules, supply chain stability, and customer satisfaction. EOS Services eliminate that worry. Our preventive maintenance, calibration, and troubleshooting programs keep your 3D printers running at peak efficiency, while our TÜV IT-certified remote service solution provides fast, secure support.
Your designs and production data remain fully protected, so you can confidently adopt digital service solutions without risking confidentiality.
With EOS, you gain reliable uptime, safe and dependable performance, and maximum value retention — today and for years to come.
Expertise That Scales With You
EOS is more than a service provider — we’re your additive manufacturing partner. With the largest team of AM service experts worldwide, we give you instant access to decades of experience in systems, processes, and production environments.
This expertise reduces the steep learning curve for your internal teams. Whether you’re transitioning from conventional manufacturing to additive methods, installing your first system, or scaling to full production capacity, our services adapt to your pace of growth.
As your production develops, our ecosystem scales with you, providing ongoing optimization, tailored solutions, and guidance for everything from operator training to certified maintenance.
It’s the unique combination of expertise, technology, and ecosystem coverage that makes EOS the trusted leader in advanced manufacturing services.
Your Success, Our Ecosystem
From Ramp-Up to Production Excellence
The EOS Service Ecosystem connects every step of your journey:
- Financing options for a confident start.
- On-site and remote expertise for seamless integration.
- Preventive care and troubleshooting to maximize uptime.
- The myEOS portal for 24/7 service ticket, video tutorials, machine-specific documents, SW download, and direct expert feedback.
Everything works together to ensure consistent performance, long-term reliability, and peace of mind. With EOS, you don’t just protect your investment — you maximize production performance at every stage.
Explore Our Complete Service Solutions
EOS offers flexible service programs designed to meet the demands of any production environment:
EOS Printer Service Packages
From flexible full service and maintenance packages to basic care with a system health check. Our service packages are individually tailored to your needs.
EOS Financial Services
For your success with additive Refurbished used systems, flexible leasing and financing models: With our special offers, we enable access to the expansion of your additive manufacturing.
Ready to Strengthen Your Production Performance?
See how our service ecosystem maximizes your success in additive manufacturing.
