EOS Digital Service

Your Smart Link to Performance and Uptime

MyEOS – Your All-in-One Customer Portal for EOS Additive Manufacturing

The all-in-one customer portal is designed to make your EOS experience seamless, efficient, and empowering. Whether you’re managing production or accessing support, MyEOS puts everything you need at your fingertips. You can manage incident reports, browse machine documentation, do software downloads, watch video tutorials, read news, and more.

Why MyEOS?

  • 24/7 Access to Your Service World
    Stay connected anytime, anywhere. From machine data to service requests, MyEOS ensures you’re always in control.
  • Fast and Transparent Service Support
    Submit tickets, track progress, and communicate directly with EOS experts—all in one place. Faster resolutions mean less downtime and more productivity.
  • Exclusive Resources & Updates
    Get the latest software, documentation, and application notes to keep your additive manufacturing ahead of the curve

Your Success, Simplified
MyEOS isn’t just a portal - it’s your production partner. Designed for professionals who demand precision, speed, and reliability, MyEOS helps you unlock the full potential of your EOS solutions.

Remote Service - Secure Remote Support for Industrial 3D Printing

Maximized Uptime. Improved Productivity
EOS Remote Service provides secure, real-time remote support for your EOS additive manufacturing systems. Designed for industrial 3D printing environments with high IP sensitivity, it enables fast troubleshooting, system optimization, and expert guidance—without waiting for on-site visits.

Key Technical Features:

  • Maximum Security by Design
    Our secure, certified infrastructure with a VPN-based connection ensures data security and compliance while enabling EOS experts to diagnose and resolve issues remotely.
  • Rapid Troubleshooting & Diagnostics
    Upload log files, share machine data, and enable live intervention to minimize downtime and keep production running.
  • Proactive System Health Diagnosis
    Receive expert recommendations based on real-time analytics to prevent issues before they impact production.
  • Integrated with MyEOS Portal
    Track service sessions, documentation, and updates through MyEOS, your centralized platform for EOS system management.

Benefits for Your AM Workflow

  • Faster recovery without on-site delays
  • Direct access to EOS technical expertise
  • Secure, compliant, and fully traceable interventions

Keep your industrial 3D printing systems running at peak efficiency.

Discover More

From EOS Services Solution

Operator at the screen of a 3D Printer

EOS Digital Service

Boost uptime, speed up troubleshooting, and simplify system management with EOS Digital Services. MyEOS and Remote Service deliver smarter workflows, faster support, and maximum productivity for your additive manufacturing operations.

EOS Financial Services

For your success with additive Refurbished used systems, flexible leasing and financing models: With our special offers, we enable access to the expansion of your additive manufacturing.